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kind: "troubleshooting"
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product: "app"
sourceRevision: "a565b72e6c5b936d9b8ef8ccad2be2c6f3dd270e"
summary: "Separate an app connectivity problem from delayed cloud data, an unavailable Home Assistant instance or a single offline device."
title: "Diagnose connection and synchronization | Hombee"
updatedAt: "2026-08-02"
canonical: "https://hombee.dev/en/technologies/app/help/troubleshooting/connection-and-sync"
description: "Separate an app connectivity problem from delayed cloud data, an unavailable Home Assistant instance or a single offline device."
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language: "en"
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# Diagnose connection and synchronization | Hombee

Separate an app connectivity problem from delayed cloud data, an unavailable Home Assistant instance or a single offline device.

[HTML representation](/en/technologies/app/help/troubleshooting/connection-and-sync).

[Structured data](/en/technologies/app/help/troubleshooting/connection-and-sync.jsonld): 1 JSON-LD block; types: Brand, ImageObject, Organization, PostalAddress, ContactPoint, OfferCatalog, ListItem, Offer.

## Sections

- [Diagnose connection and synchronization](/en/technologies/app/help/troubleshooting/connection-and-sync/_sections/diagnose-connection-and-synchronization.md) — approximately 321 tokens

- [Find the first failing boundary](/en/technologies/app/help/troubleshooting/connection-and-sync/_sections/find-the-first-failing-boundary.md) — approximately 250 tokens

- [Bounded diagnostic sequence](/en/technologies/app/help/troubleshooting/connection-and-sync/_sections/bounded-diagnostic-sequence.md) — approximately 369 tokens

- [Continue exploring](/en/technologies/app/help/troubleshooting/connection-and-sync/_sections/continue-exploring.md) — approximately 322 tokens